Answers to questions
How long does it take to heat up the house?
Approximately 30 minutes to a comfortable temperature in a well designed system.
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Do you recommend a filter for the return duct?
Yes, we strongly recommend quality air filtration products. Electronic filters remove up to 99% of all volatile organic compounds from the air in your home, such as dust and mites, bacteria, viruses, cooking smells and tobacco smoke.
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What ducting do you use?
Fire rated & insulated with foil wrapping – 10-year guarantee.
0.06 rating for evaporative cooling.
1 rating for refrigerated air conditioning and ducted heating.
R1 rating for all commercial installations.
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Is finance available?
Yes, through GE Capital.
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What brands do you use?
- BONAIRE. Go to BONAIRE Ducted Central Heating for more info.
- Brivas
- Braemar
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What do you recommend?
Depending upon whether you want High efficiency, Mid efficiency or Standard efficiency.
Our representative can advise you with our site advisory and quotation service. We do recommend BONAIRE Heating Systems as being their largest dealer in Victoria. We can offer you extremely competitive prices coupled with our excellence in product after sales service.
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What warranty do I get?
Performance warranty:
- 3 Years labor and parts
- 6 years on workmanship
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Is noise a problem?
No (The same as cooling).
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Can refrigerated cooling be added to the system?
Yes, but provision must be allowed for in the fan size and ducting.
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Does heating perform satisfactorily from ceiling height?
Yes, the majority of heating systems are installed in new homes from the ceiling.
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How long does the system take to install?
1 Day (weather permitting)
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Can I close off the bedrooms when not in use?
Yes, either close the grills manually or by the flick of a switch.
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Does humidity affect performance?
Yes, although evaporative cooling still performs well. The capacity of the cooler is very important.
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Can evaporative cooling be installed to my ducted heating system?
No, refrigerated cooling can be installed although the majority of systems are not suitable.
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Is finance available?
Yes, through AGC.
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What brands do you use?
- BONAIRE Integra and BONAIRE Summerbreeze.
- Brivas
- Braemar
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What size or brand do you recommend?
An onsite survey will determine what equipment is suitable for your home and what capacity you require. We recommend BONAIRE Evaporative Cooling as a Quality and Cost Efficient Solution for your cooling requirements.
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What warranty do I get?
There are various warranties. The major warranties are:
- Equipment - 3 years on labour and parts
- Workmanship – 6 years
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How much does it cost to run?
Approximately 15 cents per hour on high speed.
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Is noise a problem?
No, we have not experienced any major problems. Location of equipment is important. Our free site survey is required.
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How long does it take to install?
1 Day guaranteed (Weather permitting)
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Can I see a unit on display?
Yes contact us now to make an appointment.
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How long does it take to cool the house?
Approximately 30 minutes should provide an appreciable difference.
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Is the cooler maintenance & service free?
There is no maintenance and service free cooler available in the market.
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Is the unit self-cleaning?
Yes, although the cooler does require to be cleaned in the future.
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What size cooler & amount of points do I need for my house?
Make an appointment for our representative to give you a free design and quotation service.
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What ducting do you use?
Fire rated and insulated with foil wrapping R1 insulated ducting with a 10-year guarantee.
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What brands do you use?
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What is the warranty?
5 years on labor and parts.
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Can I see an Air Conditioner on display?
Yes, Call in at any of our Showrooms.
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Do you sell other brands?
We prefer not to as we buy these Top Brands at a volume discount and can provide excellent value for money with high quality equipment that performs at high temperature conditions.
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How much would a 3 HP or 7KW unit cost to be installed?
Usually between $2500 - $3000. An on site survey is required to give a firm quote
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Is noise a problem?
These Air Conditioners are exceptional quiet being a split system. Location of the outdoor unit should be inspected with a free onsite survey.
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Is finance available?
Yes, through AGC.
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How long does installation take?
Less than 1 Day (weather permitting)
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How much would a 1 HP split system unit cost to be installed in my bedroom?
Usually between $1400 - $1600. A free onsite survey is required to give a firm quote.
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Can you tell me what size I need for my Living area?
Please Submit a Request, Fax or Phone us your dimensions of room and windows sizes.
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What brands do you use?
Refrigerated – LG, Daikin, Fujitsu and York.
Evaporative – Bonaire Integra and Summerbreeze.
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What is your warranty?
3 years on labor and parts.
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Is noise a problem?
We design the system so that noise is not a problem.
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Do I require a ducted system or a split wall hung system?
Our qualified representative can advise on what system is suitable by visiting the premises and inspecting the floor plan.
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Do I require an evaporative or refrigerated system?
Refrigerated Air Conditioning is usually a requirement for Commercial premises.
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Have you had experience in Commercial installations?
We have extensive experience in Commercial Air Conditioning and we have fully equipped sheet metal manufacturing facility.
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Do you have after sales service?
Yes, we can guarantee to address your after sales service requirements within 2 business days of call. Service calls are subject to warranty conditions and supply times and availability of spare parts from manufacturer.
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Can you guarantee performance of the systems?
Yes, every system is fully guaranteed to industry standards on performance.
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